Support

Contact

Email [email protected]. Please include:

• Your Android version (Settings → About phone → Android version).
• Heed version (in-app: Settings → About this app).
• A short description of the issue and, if relevant, what you tapped just before it happened.

We aim to reply within a few working days. Heed is a small project — if we're slow to respond, we're not ignoring you.

Common questions

Does Heed really decide if someone is lying?

No. Heed surfaces linguistic indicators associated with research frameworks (SCAN, SVA, Reality Monitoring). The empirical validity of those frameworks — SCAN especially — is contested in academic literature. Treat the output as an investigative aid, never as evidence or a substitute for professional assessment.

Why can I only run 3 analyses a day?

The free tier has a fair-use cap of 3 analyses per day. The paid tier raises this to 100 analyses per month with larger inputs and adds AI-powered findings. Free-tier analyses don't expire — re-opening one from Recents doesn't count against the cap.

Where is my data stored?

On your device only. Free-tier analysis is offline; nothing leaves the phone. The paid AI tier (when it ships) will send your text to Anthropic through our backend proxy — covered in the Privacy policy.

How do I delete everything?

In-app: Settings → Privacy → Delete all local data. Full step-by-step on the data-deletion page.

I see "Free tier: 0 / 3 analyses used today" but Run analysis is greyed out.

You need to type or paste a statement first — the button enables once there's text. If text is present and it's still greyed, you may have hit the daily cap on a different day (the count resets at midnight in your device's timezone).

My phone rotates and I lose the result.

Should be fixed in current builds. If you hit this, please email us with your Android version and Heed version (Settings → About) so we can repro.

Will there be an iPhone version?

Eventually, yes. Android-first launch; iOS is paused while we get the first release out the door.

Reporting a bug

Email [email protected] with steps to reproduce. Screenshots help. If the app is crashing on launch, please mention whether you'd opted into crash reporting under Settings → Diagnostics — that gives us the stack trace.